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24/7 Live Answering Services For Small Businesses in Melbourne

Published Mar 06, 23
6 min read

Call Answering Service - Global Virtual Office in Adelaide

When you’re not able to answer within three rings it is important to have an alternative solution to answer your calls. Meetings, appointments, family time or even calls in the middle of the night require an effective solution to capture all your potential customers. Your voicemail should be professional (that is, not a recording of your favourite music track or even the standard mobile greeting that’s supplied as standard by your provider).

Even if you don’t have the right information yet – just phone your client to say you don’t have an answer yet. This shows them that they’re valued, important and that you’re thinking about them. Remember too that some of your callers who haven’t embraced mobile technology may wait at home for your call.

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We are blessed with a plethora of means of effective communication, which as well as giving us a 24×7 international audience and keeping us all busy around the clock, it also means we can always be in contact with one another. If any of your business clients contact you via telephone, then enjoy it.

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Unfortunately, that means you’ll have to wade through the options to see what’s out there and figure out what’s going to be best for your needs. In this guide, we’ll help you begin that process by looking at 10 of the best phone answering software programs that are available today.

This can come in very handy in business, in several different ways (virtual telephone answering). Being able to answer calls from your computer will free up your time and your mobile device. It will also save you from being tethered to the desk with a traditional phone system and give you the chance to have a more dynamic communications experience than ever before.

Take the time to peruse the options below and see what features you can find to fall in love with. Whether you just want a basic phone software tool, or you are looking for something that’s more advanced and has high-end features, we’ve got a little bit of everything to ensure that we cover the bases for everyone.

Can't Make Or Receive Calls On My Mobile Phone - in Brisbane

Virtual Reception & Call Answering Services in BrisbaneHow To Answer Customer Service Calls: The Dos And Don'ts in Perth


It also integrates with Teams and offers highlights like:Plans starting at $15 per month for each user, Free 30-day trial offered, Easy integration with software AI and intelligent calling features, Mobile access Vonage is a great software platform for anyone who wants to take and make calls from a computer or mobile device (business call answering service).

There’s also the option for a custom demo so that you can see what you’re getting, and you can try it out for 14 days before you commit. You’ll love intelligent call features, too, or you can just use the basic platform. With Vonage, you will find plenty of apps in the Vonage App Center, too.

Ooma sells its own devices for desktop use, offering a different option for those who are looking to use the beneficial features of computer-based phone solutions but prefer the traditional handset and features of a “phone”, as it were. There is a 30-day money-back guarantee for all users, too. There are plenty of highlights to appreciate:Plans starting at $19.

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If you want a system that’s a little more robust, this might be it. Key features include:Starts at $15 per user, per month, Free 14-day trial, AI-based voice intelligence, Google Cloud hosting offers security and scalability Go, To, Connect is one of the leaders in Vo, IP software and desktop (and mobile) calling solutions.

The platform is free to try and use with limited access, but you can also upgrade for premium features. You get mobile apps for Android and i, OS, custom integrations, and even a personal Do Not Call list that you can customize as you’d like. Real-time reporting makes it easy to track calls, too.

ai, you’ll never have to worry about fielding phone calls again. Unless, of course, they’re calls that you to take. Our dedicated agents can deliver solutions for after-hours answering, live chat support, Facebook and SMS message answering, lead intake and scheduling, and even payment collection, and so much more. We’ll help you craft a custom strategy to manage all of it and give you a more streamlined and efficient communications and admin solution than you ever expected.

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Business is extremely competitive these days and you need to take advantage of any opportunity where you think that you can get an edge on your competitors. Signing up for a telephone answering service from is a great way to gain an advantage over your competitors. Try us out with no obligation.

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Test us out for two months at half price. What do you have to lose? Having a telephone answering service for your small business makes really good financial and business sense. Not only is it a cost effective way to handle all of those incoming calls but it also gives you back a significant amount of time that can be used to focus on building your business.

You can be right in the middle of a complex task and you have to put everything down to focus on a relatively insignificant task. With an efficient phone answering service you can divert all of those time wasting calls to our professional receptionists who can weed out the telemarketing calls and the irrelevant calls and forward the important calls to you to action.

Top 10 Phone Answering Software Programs To Answer Calls in Melbourne

Compared to having your own in house receptionist the cost is significantly lower. Many of our customers spend between just $50 and $100 per month. Using our telephone answering service means that you are not tied to one location like your office or workshop. You can take time out to have lunch with the family while being confident that your calls are in good hands.

Our systems are really intuitive to operate and you can log in and change things at any time. When we answer your calls we greet your customers with a personalised greeting that has been agreed with you. You can change your greeting at any time by either logging into your account or by giving us a call.



It is all up to you. It is all quite straight forward. Once your account is active you will be allocated a unique phone number. You then redirect your existing number to this number and we start answering your calls. We don't believe in locking people in to long term contracts.

Professional 24/7 Live Answering Service - Answerpro in Perth

You can get on with building your business while we take charge of answering your calls in a responsive and professional manner.

"Fantastic Office Environment, that is Warm, Welcoming and Diverse, Amenities' are amazing, really friendly staff that quickly become friends. Safe and great space for businesses that are both established and those starting out."

Running a small business often means wearing a number of different hats. virtual call answering service. One minute you are the sales person, the next minute the accountant and the following hour you need to be a technician. In between all of this the telephone could be ringing and you need to be the receptionist as well.

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